Privacy Policy
Last updated: 9 September 2026
This Privacy Policy explains what information Luxe Layover (operated by LUXE LAYOVER LLC) collects when you use this website or book a tour with us, and how that information is used.
1. Information we collect
We collect information you give us directly, such as when you message us on WhatsApp to book a tour: your name, phone number, flight details, and any other details you choose to share. We do not run a booking form or account system on this website, so we do not collect passwords or payment card details through the site itself.
Like most websites, we also collect basic technical and analytics data automatically — such as pages visited, device and browser type, and approximate location derived from IP address — through Google Analytics (GA4), to understand how visitors use the site.
2. How we use your information
- To respond to your enquiry and arrange your tour
- To communicate with you about your booking, including changes to flight timing or itinerary
- To understand overall site traffic and improve this website
We do not sell your personal information to third parties.
3. WhatsApp and third-party services
Booking communication happens through WhatsApp, a service operated by Meta/WhatsApp LLC, which has its own privacy policy governing messages sent through it. This website also uses Google Analytics (GA4), operated by Google, to measure site traffic; Google’s own privacy policy governs how that data is processed.
4. Data retention
We keep booking-related WhatsApp conversations for as long as reasonably needed for customer service, accounting, and legal purposes, and delete or archive them thereafter.
5. Your rights
You can ask us at any time what information we hold about you, or ask us to delete it, by messaging us on WhatsApp. We will respond and action reasonable requests promptly.
6. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page is the current one.
7. Contact
Questions about this policy can be sent to us on WhatsApp: +971 50 635 5158.